Just Privacy Policy

At Just Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, create a Just Casino login, use the Just Casino app, or otherwise interact with our games, promotions and services. By registering an account or using casino Just services, you agree to the practices described below.

1. Who We Are

Our platform is owned and operated by Just Entertainment B.V., registered and incorporated under the laws of Curaçao, registration number 160603, with its registered office at Scharlooweg 39, Willemstad, Curaçao. We operate under a licence issued by the Curaçao Gaming Authority, licence no. OGL/2024/164/0246. We at Just Casino act as the data controller responsible for the personal information we process in connection with our online casino and JustSport sportsbook.

2. Information We Collect

Information You Provide to Us

When you create a Just Casino account, we collect information such as your full name, date of birth, email address, phone number, residential address, and payment details. We also collect identity verification documents, including proof of identity and proof of address, which we require before processing withdrawals or larger transactions.

Technical and Usage Data

We automatically collect technical information whenever you use our services, including your IP address, device type, browser version, operating system, and geolocation data. This applies whether you access our site through a desktop browser or through the Just Casino app on mobile. We also record your gaming history, deposit and withdrawal activity, bonus usage, and communications with our support team.

Information from Third Parties

We may receive information from payment providers, identity verification services, fraud prevention agencies and our affiliate partners to help confirm your identity and comply with our legal obligations.

3. How We Use Your Information

Our Just Casino platform uses the information we collect for the following purposes:

• We verify your identity and age to comply with responsible gambling and anti-money-laundering regulations
• We process your deposits and withdrawals across our supported payment methods, including cryptocurrency
• We manage your Just Casino bonus offers, free spins, and Space Club loyalty rewards
• We personalise your gaming experience and recommend relevant promotions
• We detect and prevent fraud, bonus abuse and other prohibited activity
• We send you service-related communications, and marketing messages where you have opted in
• We respond to your enquiries submitted via email or live chat support

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, keep you securely logged in after your Just Casino login, and analyse how visitors use our online casino. Cookies also help us measure the performance of our promotions and improve the Just Casino app experience across devices. You can adjust your browser settings to limit cookies, although some features of our services may not function properly without them.

5. Sharing Your Information

We do not sell your personal data. However, our Just Casino operation may share information with:

• Payment processors and cryptocurrency wallet providers to complete transactions
• Identity verification and fraud prevention partners
• Regulatory authorities, including the Curaçao Gaming Authority, where legally required
• Game providers and platform suppliers who need limited data to operate specific games
• Professional advisors, auditors and law enforcement where necessary to protect our rights or comply with a legal obligation

Any third party who processes data on our behalf is contractually bound to protect it in line with this policy.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal, regulatory, accounting and dispute-resolution obligations. Financial and verification records connected to deposits, withdrawals and Just Casino bonus codes may be retained for extended periods as required under applicable anti-money-laundering rules.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing
• Withdraw consent to marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact our support team at support@Just Casino.com. We will respond within a reasonable timeframe in accordance with applicable law.

8. Data Security

We use industry-standard encryption, secure servers and access controls to protect the information stored on our systems. Our security measures cover data submitted through the Just Casino app, the desktop platform, and any payment information used for deposits or withdrawals, including cryptocurrency transactions processed via CoinsPaid and similar providers. While we take reasonable steps to safeguard your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As an internationally operating platform serving players across Canada, Australia, New Zealand, Argentina and several European markets, we may transfer your data outside your country of residence, including to Curaçao where we are registered. Where such transfers occur, we take appropriate steps to ensure your data continues to receive an adequate level of protection.

10. Restricted Territories and Compliance

Our services, including real-money play and bonus offers, are not available to residents of certain restricted countries. Where we detect access from a restricted territory, we may request additional documentation, including proof of address, to confirm your place of residence, and we reserve the right to suspend accounts or void winnings where residency cannot be verified. We collect and process data specifically to enforce this Restricted Countries Policy.

11. Children's Privacy

Our services are strictly intended for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we discover that an account has been created by an underage individual, we will close the account and remove the associated data as required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other operational reasons. Any updates will be posted on this page, and continued use of Just Casino online after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your data protection rights, please reach out to our team via LiveChat, available 24/7, or by email at support@Just Casino.com. We at Just Casino are always ready to assist you with any privacy-related concerns.